# Adeona and CoachKeep: full description (updated 5 November 2026) Source: https://getadeona.app/coachkeep/features/ # Everything CoachKeep does CoachKeep is software for coaching and counselling practices in India, made by Adeona. It keeps a practice's enquiries, calls, follow-ups, bookings, email and invoices in one place, and tells the coach what to do next. This page lists every part of it, as it works today. ## Today: the working day as one list - Opens on a single list of what needs doing now: people to call, follow-ups that are due or overdue, today's sessions, invoices that are overdue, and tasks. - Each item can be done in one or two taps from the list, without opening another page: log a call, send the booking link, mark a session attended, record a payment. - Finishing one item sets up the next step automatically, so nothing waits on memory. - Works the same on a phone and a laptop. ## Leads and pipeline - Every enquiry is a lead on a pipeline with stages the practice defines, from first contact to won or lost, with a reason for each. - Each person has one record holding their calls, notes, bookings, emails, invoices and consent history, in time order. - Possible duplicates are suggested and never merged automatically. Merging keeps consent history intact. - A lead with no next step is shown until someone decides what happens to it. ## Calls and follow-ups - A calling queue lists who to call, in order. It works with the coach's own mobile SIM: tapping a number opens the phone's dialer, so there is no VoIP, no virtual number and no per-minute charge from CoachKeep. - The coach calls from their own phone (CoachKeep does not place calls). Two taps record how the call went; CoachKeep then creates the right follow-up. - WhatsApp: one tap opens a WhatsApp chat with that person on the coach's phone, with the message written for them. The coach presses send. CoachKeep does not send WhatsApp messages by itself. ## Bookings and calendar - Session types with their own length, hours, buffer times and reminder time. - A public booking page where clients pick a time, with live availability. Clients can reschedule or cancel through a private link in their confirmation. - A booking always lands on that person's record in the CRM. A new person becomes a lead automatically. - Attendance: mark who turned up. A missed session becomes a follow-up. - Email confirmation and an email reminder (24 hours before by default) to the client. - Zoom: connect a Zoom account and every online booking gets its own Zoom meeting, which moves when the booking moves and is deleted when it is cancelled. - A calendar-only app at calendar.getadeona.app for coaches who just want their schedule. - See scheduling in detail (https://getadeona.app/coachkeep/scheduling/). ## On the practice's own website - An opt-in (enquiry) form and the booking calendar can be put on any website by pasting one line of code. They work on WordPress, Wix, Squarespace and hand-made sites. - The form records exactly what each person agreed to, with a required terms box, and creates a lead with a follow-up due the same day. - Only websites the practice lists are allowed to show its form or calendar. ## Email: team mailbox - A shared mailbox for the practice. Email sent and received is threaded into conversations and attached to the person's record, so anyone on the team can pick up a thread. - Sent from the practice's own address on an Adeona mail domain; replies come back into CoachKeep. - See email and campaigns in detail (https://getadeona.app/coachkeep/email/). ## Email campaigns - One-off emails to a group, for example everyone who has not booked yet. - Only people who agreed to marketing email receive it. Consent and unsubscribes are checked again for every address at the moment it sends. - Every campaign email has a one-click unsubscribe link and header. - Up to 5,000 campaign emails a month per practice by default (500 a day), sent through Amazon SES. - No open or click tracking. ## Invoices and payments - An invoice is offered when a lead is won. Optional GST, with the practice's GSTIN. - Invoices are sent by email or shared on WhatsApp, and can be downloaded as PDF. - Part payments: record each payment as it arrives (UPI, bank transfer, cash, card, cheque); the balance updates. A payment entered by mistake can be taken back with a reason. - Instalment plans: one invoice due in parts, each with its own due date. - Payment reminders for overdue invoices, at most once a day. - Revenue from paid invoices, and renewals of repeat clients. - See invoices and payments in detail (https://getadeona.app/coachkeep/billing/). ## For a team - The same product works for one coach or a small team. Every plan includes up to 3 team seats, for example the coach plus two receptionists or counsellors, at no extra cost per user. - Roles and permissions per person. Staff can be limited to their own records or to one location, and phone numbers and emails can be masked from them. - When something is hidden from someone, the screen says so instead of looking empty. ## Bringing data in and out - Import a spreadsheet (CSV). Rows with errors or possible duplicates are shown for review first, and a whole import can be undone. - Export the practice's data whenever it wants. ## Privacy and security - Built to follow India's Digital Personal Data Protection Act, 2023. Consent is recorded per purpose, with when and how it was given. - A second sign-in factor (authenticator app), required for sensitive actions. - Each practice's data is kept in its own database. Adeona's operators cannot read a practice's business data. - An audit trail of who changed what. - See privacy and security (https://getadeona.app/coachkeep/privacy-and-security/). ## Phone and laptop - Runs in the browser on any phone or computer, and can be added to the home screen like an app. - Screens open instantly from data already on the device, then refresh. ## What CoachKeep does not do today So that nobody is surprised: - It does not place or record phone calls. Calls are made from the coach's own phone. - It does not send WhatsApp messages automatically. It opens the chat with the message ready. - It does not take online payments or create payment links. Payments are recorded by the practice. - Campaigns are not yet sent from a practice's own domain (such as yourpractice.com). - It does not connect to Google Calendar for customers yet. - It does not import leads from Instagram or Facebook ads automatically. Source: https://getadeona.app/coachkeep/email/ # Email and campaigns CoachKeep sends and receives a practice's email. This page explains each kind of email, who it goes to, the address it comes from and the limits. ## The kinds of email - Mailbox email: what the coach or their team writes to one person. Threaded with the replies, on that person's record. - Automatic email: booking confirmations, reminders, reschedules and cancellations, invoices, receipts and payment reminders. - Campaigns: one email to many people who agreed to marketing. ## The sending address Each practice sends from its own address on an Adeona mail domain, for example hello@yourpractice.getadeona.app, with the practice's or the coach's name shown as the sender. Replies come back into the practice's CoachKeep mailbox. The domain is authenticated with SPF, DKIM and DMARC, so mail is accepted by Gmail, Outlook and Yahoo. Sending from a practice's own domain (such as hello@yourpractice.com) is not available today. ## How it is delivered Email is sent through Cloudflare Email Service and Amazon SES. If one is busy, the other takes over. Bounces and spam complaints come back automatically: an address that bounces permanently or complains is not emailed again. ## Campaigns - Who receives it: only people who agreed to marketing email, on that exact address, who have not unsubscribed and whose address has not bounced. This is checked again for each address at the moment it sends, not just when the campaign is written. - Audiences: everyone not yet won or lost, everyone with a lead, or every contact, and can be narrowed by stage, status, source or location. - Unsubscribe: every campaign email has a one-click unsubscribe link and the List-Unsubscribe header that Gmail and Yahoo require for bulk mail. - Personal touch: merge fields such as the person's first name. A campaign comes from the coach by name ("Priya from Calm Minds"), and replies go to the coach. - Test send: send the campaign to yourself first. - Scheduling: send now, or at a set time. - Stop button: a running campaign stops before its next email. - Review: today, a practice's campaign wording is checked by the Adeona team before it is sent. - Safety guard: if spam complaints pass 0.1% of recent campaign email, the practice's campaigns pause until someone looks. - No tracking: CoachKeep does not track opens or clicks. ## Limits - Campaigns: 5,000 emails a month and 500 a day per practice by default. - Mailbox and staff-sent email: 100 a day and 2,000 a month per practice. - Booking and invoice email is never held back by these limits. Source: https://getadeona.app/coachkeep/scheduling/ # Bookings, calendar and Zoom The booking calendar and the CRM are one system: every booking belongs to a person's record, and every new person who books becomes a lead. ## Setting up - Session types: for example a free 20-minute discovery call and a paid 60-minute session. Each has its length, buffer times, how far ahead people can book, and its reminder time. - Hours: weekly working hours per coach, in the coach's timezone. - Where it happens: Zoom, the coach's own meeting link, phone, or in person. ## How a client books - The client opens the booking page (a link, or the calendar on the practice's website). - They pick a day and see only the times that are actually free, in their own timezone. - The time is held for them while they type their details, so nobody else takes it. - They confirm and get an email with the details, the meeting link and a private link to reschedule or cancel. The booking, the person's record and the lead are saved together: a booking can never exist without its CRM record. ## After booking - An email reminder before the session (24 hours by default). - Reschedule and cancel by the client through their link, or by the coach. - Mark attendance. A no-show becomes a follow-up on Today. ## Zoom A coach can connect their Zoom account. Every online booking then gets its own Zoom meeting: created when booked, moved when rescheduled, deleted when cancelled. CoachKeep does not read recordings or chats. See how to connect or remove Zoom (https://getadeona.app/support#zoom). ## On your website Paste one line of code and the booking calendar appears on the practice's own website. Only websites the practice lists can show it. ## The calendar app Coaches who only want their schedule can use calendar.getadeona.app, which opens straight to the calendar. ## Not available today Connecting Google Calendar (so busy times in Google block bookings) is not available to customers yet. Source: https://getadeona.app/coachkeep/billing/ # Invoices and payments CoachKeep turns a won client into an invoice and keeps track of what has been paid, what is owed and what is overdue. ## Invoices - When a lead is marked won, CoachKeep offers to raise the invoice. - Line items in rupees, with optional GST at the rate the practice sets and its GSTIN on the invoice. Invoice numbers run in order. - Send by email, share on WhatsApp from the coach's phone, or download the PDF. ## Payments - Record each payment as it arrives: UPI, bank transfer, cash, card or cheque, with an optional reference. The balance updates. - Part payments are normal: an invoice can be paid in any number of amounts. - A payment recorded by mistake can be taken back, with a reason that stays on record. - CoachKeep does not process payments itself and does not create online payment links today. Money goes directly from the client to the practice. ## Instalment plans One invoice can be due in parts, each with its own amount and due date, for example a three-month programme paid monthly. CoachKeep shows which part is due next and which is late. ## Reminders and overdue invoices - Overdue invoices appear on Today. - A payment reminder email can be sent, at most once a day per invoice. ## Revenue and renewals - Revenue from what has actually been paid. - Renewals: clients whose programme is ending come up so the practice can offer the next one. Source: https://getadeona.app/coachkeep/privacy-and-security/ # Privacy and security People tell a coach or counsellor things they tell nobody else. CoachKeep is built around that. ## Consent - Consent is recorded for each purpose (for example marketing email), with when it was given, how, and the notice the person saw. Withdrawals are recorded the same way. - Nobody is emailed for a purpose they did not agree to, and this is re-checked at the moment each email is sent. - Built to follow India's Digital Personal Data Protection Act, 2023. A default privacy notice is provided for each practice to adapt. ## Keeping practices apart - Each practice's data is stored in its own database. - Adeona's operator console manages accounts but cannot read a practice's clients, notes or email. ## Access inside a practice - Roles and permissions per person; staff can be limited to their own records or one location. - Phone numbers and email addresses can be masked from staff who do not need them. - Second-factor sign-in with an authenticator app, required for sensitive actions. - An audit trail of who changed what, and when. ## No tracking CoachKeep does not track whether people open emails or click links, and the booking pages and forms use only the cookies they need to work. ## Your data is yours A practice can export its data at any time. See the privacy notice (https://getadeona.app/privacy) and terms of use (https://getadeona.app/terms). Source: https://getadeona.app/coachkeep/faq/ # Questions and answers Straight answers about CoachKeep, as it works today. ## What is CoachKeep? CoachKeep is software for coaching and counselling practices in India, made by Adeona. It keeps enquiries, calls, follow-ups, bookings, email, campaigns and invoices in one place, and opens each day on a single list of what to do next. ## Who is CoachKeep for? Solo coaches, counsellors and therapists, and small practices of up to a few people: life, career, fitness, nutrition and wellness coaches, counsellors and similar. ## Who makes CoachKeep? Adeona, a software company in India. The founder answers support personally on WhatsApp. ## How much does CoachKeep cost? CoachKeep costs ₹1,999 a month. Founding practices get it for ₹1,199 a month, paid quarterly (₹3,597 every three months). No GST is charged, so these are the full amounts. Up to 3 team seats are included. There is no lock-in: cancel any time. See getadeona.app/coachkeep/pricing. ## Is GST added to the price? No. No GST is charged; ₹1,999 a month (or ₹1,199 a month on the founder offer, ₹3,597 a quarter) is the full amount. ## Is there a lock-in contract? No. CoachKeep has no lock-in; a practice can cancel at any time, and can export its data whenever it wants. ## Is CoachKeep a CRM or a booking tool? Both, as one system. A call, a booking, an email and an invoice all belong to the same person's record, so nothing has to be copied between tools. ## Does CoachKeep make phone calls? No. The coach calls from their own phone, on their own mobile SIM: tapping a number opens the phone's dialer. There is no VoIP, no virtual number and no calling charge from CoachKeep. It shows who to call next and records the outcome in two taps, then sets the follow-up. ## Are there extra charges for calls? No. Calls go through the coach's own mobile plan, so CoachKeep adds no calling or VoIP charges. ## Does CoachKeep send WhatsApp messages? Not automatically. One tap opens a WhatsApp chat with that person on the coach's phone with the message already written; the coach presses send. Booking confirmations and reminders are sent by email. ## Can clients book sessions online? Yes. Each practice has a booking page showing only genuinely free times, in the client's timezone. Clients get an email confirmation, a reminder before the session, and a private link to reschedule or cancel. ## Does CoachKeep work with Zoom? Yes. A coach can connect Zoom, and every online booking gets its own Zoom meeting that moves or is deleted when the booking changes. ## Does CoachKeep connect to Google Calendar? Not for customers yet. Bookings live in CoachKeep's own calendar, also available as a calendar-only app. ## Can I put a booking calendar or enquiry form on my own website? Yes. Paste one line of code into any website (WordPress, Wix, Squarespace or hand-built). Enquiries become leads with a follow-up due the same day, and bookings land on the person's record. ## Can CoachKeep send email campaigns? Yes. Campaigns go only to people who agreed to marketing email, with a one-click unsubscribe in every email, up to 5,000 emails a month per practice by default, sent through Amazon SES. Consent is re-checked for every address at the moment it sends. There is no open or click tracking. ## Do campaigns need approval? Today the Adeona team checks a campaign's wording before it is sent. Campaigns also pause automatically if spam complaints rise above 0.1%. ## Which email address does CoachKeep send from? From the practice's own address on an Adeona mail domain, authenticated with SPF, DKIM and DMARC, with the coach's or practice's name as the sender. Replies come back into CoachKeep's shared mailbox. Sending from the practice's own domain is not available today. ## Does CoachKeep have a shared inbox? Yes. A team mailbox where sent and received email is threaded into conversations and kept on each person's record. ## Can CoachKeep create invoices with GST? Yes. Invoices in rupees with optional GST and the practice's GSTIN, sent by email, shared on WhatsApp or downloaded as PDF. ## Does CoachKeep support part payments and instalments? Yes. Any number of part payments can be recorded against an invoice, and one invoice can be due in instalments, each with its own due date. Overdue invoices appear on Today and can get an email reminder, at most once a day. ## Can clients pay online through CoachKeep? Not today. CoachKeep does not process payments or create payment links. Clients pay the practice directly by UPI, bank transfer, cash or card, and the practice records the payment. ## Can I import my existing contacts? Yes, from a spreadsheet (CSV). Errors and possible duplicates are shown for review first, duplicates are never merged automatically, and the whole import can be undone. ## Can I export my data? Yes, at any time. ## Does CoachKeep work on a phone? Yes. Every task works on a phone and a laptop; the phone is not a cut-down version. It can be added to the home screen like an app. ## Can a small team use CoachKeep? Yes. The plan includes up to 3 team seats (for example the coach plus two receptionists or counsellors) with no per-user charge. Roles and permissions are set per person; staff can be limited to their own records or one location, and phone numbers and emails can be masked from them. ## How many users are included? Up to 3 team seats are included in the price, so a coach and two staff pay ₹1,999 a month in total (₹1,199 a month on the founder offer), not per user. ## Is client data safe in CoachKeep? Each practice's data is kept in its own database, sign-in supports a second factor, there is an audit trail, and Adeona's operators cannot read a practice's business data. It is built to follow India's DPDP Act 2023, with consent recorded per purpose. ## Does CoachKeep track email opens or clicks? No, never. ## Does CoachKeep import leads from Instagram or Facebook ads? Not automatically today. Enquiries come from the website form, the booking page, phone calls entered by the coach, and spreadsheet imports. ## Where is CoachKeep available? It is opening first to practices in India. Times are shown in each person's own timezone, and amounts are in rupees. ## How do I get support? Message the founder on WhatsApp at +91 91744 55550, or see getadeona.app/support. Source: https://getadeona.app/coachkeep/pricing/ # Pricing One plan, with everything CoachKeep does and up to 3 team seats. ## Standard price ₹1,999 a month. ## GST No GST is charged. The prices on this page are the full amount a practice pays. ## Founder offer ₹1,199 a month, paid quarterly: ₹3,597 every three months. This is for the first practices to join while CoachKeep opens in India. ## No lock-in - There is no lock-in contract. Cancel any time. - A practice can export its data whenever it wants, including after deciding to leave. ## Team seats Up to 3 team seats are included, for example the coach plus two receptionists or counsellors. The price is for the practice, not per user. ## Calls The calling queue works with the coach's own mobile SIM: tapping a number opens the phone's dialer, and the outcome is saved in two taps. There is no VoIP, no virtual number and no calling charge from CoachKeep. ## What is included Everything on the features page (https://getadeona.app/coachkeep/features/): Today, leads and pipeline, the calling queue (works with the coach's own mobile SIM; no VoIP or calling charges from CoachKeep), bookings and the booking page, Zoom meetings, the website form and calendar, the team mailbox, email campaigns (5,000 emails a month by default), invoices with GST, part payments and instalments, imports and exports, roles and permissions for up to 3 team seats, and support from the founder on WhatsApp. ## Start Book a walkthrough on the CoachKeep page (https://getadeona.app/coachkeep/#walkthrough), or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. Source: https://getadeona.app/about/ # About Adeona Adeona makes software for small practices in India. Its first product is CoachKeep (https://getadeona.app/coachkeep/), for coaches and counsellors. ## What we believe - A small practice should not need five tools and a spreadsheet to answer every enquiry. - Software should say what to do next, not just store records. - Clients' trust comes first: consent is recorded, nothing is tracked, data stays the practice's. - When software is unsure whether something worked, it should say so. ## Where to find us - Website: getadeona.app (also getadeona.tech) - Support: WhatsApp +91 91744 55550 (https://wa.me/919174455550) - Email: hello@getadeona.app ## Read more - Everything CoachKeep does (https://getadeona.app/coachkeep/features/) - Questions and answers (https://getadeona.app/coachkeep/faq/) - Email and campaigns (https://getadeona.app/coachkeep/email/) - Bookings, calendar and Zoom (https://getadeona.app/coachkeep/scheduling/) - Invoices and payments (https://getadeona.app/coachkeep/billing/) - Pricing (https://getadeona.app/coachkeep/pricing/) - Privacy and security (https://getadeona.app/coachkeep/privacy-and-security/) Source: https://getadeona.tech/best-crm-for-coaches-in-india/ # Best CRM for coaches in India: what actually matters There is no single best CRM for every coach. There is a best fit for how your practice gets clients, books sessions and gets paid. This guide lists what to check, so you can judge any tool, including ours. ## The ten things to check - Does it tell you who to follow up today? Most coaching revenue is lost to slow or forgotten follow-ups, not to a lack of features. Look for one daily list of calls, overdue follow-ups and sessions. - Are the CRM and the booking calendar one system? If bookings live in a separate tool, someone copies names between them by hand, and leads fall through. - Does it work with how Indians actually call? Most coaches call from their own mobile. A CRM that needs VoIP or a virtual number adds cost and changes your caller ID. - WhatsApp. Can you open a chat with a ready message in one tap? - Invoices with GST, part payments and instalments. Programmes are often paid in parts. Check that the CRM can show what is owed and overdue. - Pricing per user or per practice? Per-seat pricing grows quickly when you add a receptionist or a second counsellor. - Consent and privacy under the DPDP Act 2023. Clients share sensitive things. Look for consent recorded per purpose and no email tracking. - Does it work fully on a phone? Many coaches run the day from a phone. - Can you get your data out? Export at any time, no lock-in. - Who answers when something breaks? A named person on WhatsApp beats a ticket queue for a small practice. ## Where CoachKeep fits CoachKeep was built for exactly this list: a Today list of what to do next, CRM and booking calendar in one, calls on your own SIM with two-tap outcomes, WhatsApp chats opened with the message ready, GST invoices with part payments and instalments, consent recorded per purpose, up to 3 team seats in one price, full use on a phone, export any time, and support from the founder on WhatsApp. ## When CoachKeep is not the right fit - You need automated WhatsApp messages sent without you (not available today). - You need clients to pay online through a payment link inside the CRM (not available today). - You run a large sales team with call recording and a dialer. - You need deep Google Calendar two-way sync today. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-coaches-india/ # CRM for coaches in India CoachKeep is a CRM made for coaches and counsellors in India. It keeps every enquiry, call, booking, email and invoice on one record per person, and opens each day on a list of what to do next. ## A day with CoachKeep - Morning: Today shows three people to call, two sessions and one overdue invoice. - Calls: tap a number, your phone dials on your own SIM. Two taps save how it went, and the next follow-up is set. - Booking: end the call by sending your booking link. The booking lands on that person's record, with a Zoom link if you use Zoom. - Won: mark the lead won and raise an invoice with optional GST, paid in full, in parts or in instalments. - Evening: anything missed stays on Today until someone deals with it. ## Built for how Indian practices work - Rupees, GST and GSTIN on invoices; UPI, bank transfer, cash, card and cheque payments. - WhatsApp: one tap opens the chat with the message ready. - Times shown in each person's timezone, with India as the default. - Built to follow the DPDP Act 2023. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-counsellors-and-therapists/ # CRM for counsellors and therapists People tell a counsellor things they tell nobody else. A client system for a counselling practice has to respect that before it does anything else. ## Privacy first - Each practice's data is kept in its own database; Adeona's operators cannot read it. - Phone numbers and email addresses can be masked from staff who do not need them, such as a receptionist who only books sessions. - Staff can be limited to their own clients. - No email open or click tracking, ever. - Consent is recorded per purpose, with when and how it was given, under India's DPDP Act 2023. - A second sign-in factor and an audit trail of who changed what. ## The practice side - Session types (intake, follow-up, couples) with their own length and buffers. - A booking page clients use themselves, with reminders and private reschedule links. - Attendance: a missed session becomes a follow-up, so nobody drifts away unnoticed. - Invoices with part payments and instalment plans. ## What CoachKeep is not CoachKeep is not an electronic health record. It does not store clinical session notes in a structured clinical format, prescriptions or diagnoses. It runs the front office: enquiries, bookings, follow-ups, email and billing. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-fitness-and-nutrition-coaches/ # CRM for fitness and nutrition coaches Fitness and nutrition coaching runs on programmes: a consultation, a 1- to 3-month plan, and a renewal. CoachKeep keeps each of those steps from slipping. ## From enquiry to programme - Enquiries from your website form, Instagram bio link or calls become leads with a follow-up due the same day. - Free consultation slots on your booking page; the booking lands on the lead. - When someone signs up, raise the programme invoice, with optional GST. ## Payments in parts A 3-month programme is often paid monthly. CoachKeep puts one invoice on an instalment plan, shows which part is due next, puts overdue parts on Today and can send a reminder email. ## Renewals Clients whose programme is ending come up as renewals, so you offer the next block before they drift off. ## Sessions and check-ins Book check-in calls or in-person sessions with buffers between them, mark attendance, and let missed check-ins become follow-ups. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-life-and-career-coaches/ # CRM for life and career coaches Life and career coaching usually sells through a free discovery call and a package of sessions. CoachKeep is built around that path. ## The discovery-call path - Someone fills the form on your website or books a discovery call directly. - The call is on your calendar with its own Zoom meeting, and on their record in the CRM. - After the call, two taps record the outcome; CoachKeep sets the next follow-up. - Won: raise the package invoice, paid in full or in instalments. ## Staying in touch, properly Send one-off emails (a new workshop, a cohort opening) only to people who agreed to hear from you, from your name, with one-click unsubscribe and no open tracking. ## Online by default Connect Zoom and every online booking gets its own meeting, moved when the client reschedules and deleted when they cancel. Clients see times in their own timezone, which matters for coaches with clients outside India. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/booking-software-for-coaches-india/ # Booking software for coaches A booking tool on its own tells you who booked. A booking calendar joined to your CRM also tells you who did not book, who missed a session and who needs a follow-up. ## What clients see - A booking page showing only times that are actually free, in their timezone. - The slot is held while they type their details, so two people never get the same time. - An email confirmation with the meeting link, a reminder before the session, and a private link to reschedule or cancel. ## What you get - Session types with their own length, buffers, notice period and booking window. - Zoom meetings created, moved and deleted with the booking. - Every booking on the person's record; a new person becomes a lead automatically. - Attendance tracking, with no-shows turned into follow-ups. - The calendar on your own website with one line of code. ## Compared with a stand-alone scheduler A stand-alone scheduler is excellent at booking. CoachKeep's calendar does the booking and then carries on: the same person's calls, follow-ups, emails and invoices sit on one record. Today, CoachKeep does not connect to Google Calendar for customers. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/gst-invoice-software-for-coaches/ # GST invoices and instalments for coaches Coaching programmes are rarely paid in one go. CoachKeep's invoices are made for part payments and instalment plans, and they sit on the same record as the client's bookings. ## Invoices - Raised from a won lead in a couple of taps. - Optional GST at your rate, with your GSTIN; numbers run in order. - Email, share on WhatsApp, or download as PDF. ## Getting paid - Record payments as they arrive: UPI, bank transfer, cash, card or cheque. - Any number of part payments; the balance updates. - Instalment plans: one invoice due in parts, each with its own date. - Overdue invoices appear on Today; a reminder email goes at most once a day. - A payment entered by mistake can be taken back, with a reason kept on record. ## Good to know Clients pay you directly; CoachKeep does not process payments or create payment links today. Whether you must charge GST depends on your registration; ask your accountant. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/lead-management-for-coaching-business/ # Lead management for a coaching business Most coaches do not lack enquiries. They lose them between the first message and the second follow-up. ## The three rules - Every enquiry gets a next step. In CoachKeep a lead with no next step keeps showing until someone decides what happens. - Call fast. Website enquiries arrive with a follow-up due the same day. - Record outcomes, not essays. Two taps after a call record how it went (for example, no answer or interested) and CoachKeep schedules the right follow-up. ## Your pipeline Define your own stages, for example Enquiry, Discovery call booked, Proposal sent, Won, Lost, each lost lead with a reason so you learn why. ## Where leads come from - The enquiry form on your website (one line of code). - Your booking page: anyone who books becomes a lead. - Calls and walk-ins you enter in seconds. - Spreadsheet imports, with duplicates suggested for you to decide. Instagram and Facebook lead ads are not imported automatically today. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-small-coaching-teams/ # CRM for small coaching teams The moment a practice hires a receptionist or a second counsellor, per-user CRM pricing starts to hurt. CoachKeep includes up to 3 team seats in one price. ## Who usually takes the seats - The coach or counsellor who owns the practice. - A receptionist who answers enquiries and books sessions. - A second coach or counsellor with their own clients. ## Keeping everyone in their lane - Roles and permissions per person. - Staff limited to their own records, or to one location. - Phone numbers and emails masked from people who do not need them. - When something is hidden, the screen says so instead of looking empty. ## Working together - A shared mailbox: replies sit on the person's record, so anyone can pick up a thread. - A Today list for each person, showing their own calls, sessions and follow-ups. - An audit trail of who changed what. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/email-marketing-for-coaches-india/ # Email marketing for coaches in India Email still works for coaches: a workshop, a new cohort, a seasonal programme. It works best when only people who asked for it receive it. ## Consent comes first Under India's DPDP Act 2023, consent should be specific to a purpose and easy to withdraw. Ticking "send me updates" on your website form should be recorded with when and how it was given. CoachKeep records that per purpose and checks it again for every address at the moment a campaign sends. ## Reaching the inbox - Gmail and Yahoo require bulk senders to authenticate their domain (SPF, DKIM, DMARC) and to offer one-click unsubscribe. CoachKeep's campaigns do both. - Keep complaints low: email people who know you, about what they signed up for. - Remove addresses that bounce. CoachKeep stops emailing an address that bounces or complains. ## Why no open tracking Open tracking relies on hidden images and is unreliable on modern mail apps. Clients of a coach or counsellor also deserve not to be tracked. CoachKeep does not track opens or clicks; it shows who was sent, delivered, bounced and unsubscribed. ## CoachKeep campaigns - Up to 5,000 campaign emails a month per practice by default. - Audiences by stage, status, source or location; merge fields such as first name. - Sent from the coach by name, replies to the coach; test send, schedule, stop button. - Today, campaign wording is checked by the Adeona team before sending, and campaigns are not yet sent from a practice's own domain. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/dpdp-act-guide-for-coaches/ # The DPDP Act 2023: a plain guide for coaches and counsellors India's Digital Personal Data Protection Act, 2023 applies to any practice that keeps clients' personal data digitally, including a spreadsheet. This is a plain summary, not legal advice. ## The basics - You are the Data Fiduciary: you decide why and how your clients' data is used. - Consent should be free, specific, informed, unambiguous and given by a clear action, such as ticking a box that is not pre-ticked. - Notice: tell people what you collect and why, in clear language. - Withdrawal must be as easy as giving consent. - Children: for anyone under 18, verifiable consent from a parent or guardian is needed. - Rights: people can ask for a summary of their data, correction, erasure, and can nominate someone to act for them. - Breaches must be reported to the Data Protection Board and to affected people. - Penalties can be large, up to ₹250 crore for some failures. ## What your software should do - Record consent per purpose, with the date and the notice shown. - Stop marketing to anyone who withdrew, automatically. - Limit who on your team can see contact details. - Let you export and delete data on request. - Avoid tracking people without telling them. ## How CoachKeep helps CoachKeep records consent per purpose with its source and notice version, re-checks it before every marketing email, masks contact details from staff who do not need them, keeps each practice in its own database, keeps an audit trail, does not track email opens or clicks, and provides a default privacy notice for each practice to adapt. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/excel-to-crm-for-coaches/ # Moving from Excel or Google Sheets to a CRM A spreadsheet is a fine start. It stops working when it cannot tell you who to call today. ## Signs you have outgrown the sheet - You find a lead from three weeks ago nobody called back. - Bookings are in one place, enquiries in another, payments in a third. - Two people edit the sheet and overwrite each other. - You cannot tell who agreed to receive your newsletter. ## Moving into CoachKeep - Export your sheet as CSV. - Import it. CoachKeep shows rows with errors and rows that look like people you already have. - For each possible duplicate, choose: create, use the existing person, or skip. Nothing is merged without you. - Commit. If it looks wrong, undo the whole import. ## After the move Each imported enquiry becomes a lead with a next step, so the first Today list already shows who to call. Your data stays yours: export it whenever you want. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-spoken-english-and-ielts-tutors/ # CRM for spoken English, IELTS and PTE tutors English coaching in India runs on a lot of enquiries, a free demo or speaking assessment, and fees paid month by month. CoachKeep is built for that path when you teach one-to-one or in small groups. ## From enquiry to enrolled student - An enquiry arrives from your website form, the booking page or a call. It becomes a lead with a follow-up due the same day. - Call from your own phone and save the outcome in two taps, or send the booking link for a free speaking assessment. - The demo is on your calendar with its own Zoom link, and on the student's record. - Enrolled: raise the course invoice and put it on monthly instalments. ## Monthly fees without chasing - One invoice for a 3-month course, due in monthly parts, each with its own date. - Record UPI, bank transfer, cash, card or cheque payments as they arrive. - Overdue parts appear on Today, and a reminder email can go at most once a day. ## Batches and announcements Email students who agreed to hear from you about a new batch or a mock-test day, with one-click unsubscribe. Up to 3 team seats cover you and two counsellors or a receptionist. ## When another tool fits better If you run large batches with recorded lessons, mock tests and a student app, a learning platform built for institutes fits better. CoachKeep is for the enquiry, demo, enrolment and fee side of a one-to-one or small-group practice. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-personality-development-coaches/ # CRM for personality development coaches Personality development and soft-skills coaching sells through conversation: a discovery call, then a package of sessions or a workshop. No workout library or test bank is needed, just a clear path from enquiry to client and on to the next package. ## The path CoachKeep follows - A free discovery call booked on your booking page or from your website. - The call on your calendar with a Zoom link; the outcome saved in two taps. - A package invoice, paid in full or in instalments. - Sessions booked, attendance marked, missed sessions turned into follow-ups. - Renewal: clients near the end of a package come up so you offer the next one. ## Workshops and parents - Announce a weekend workshop by email to people who agreed to hear from you. - Coaching students under 18: record who gave consent; under the DPDP Act 2023, a parent's or guardian's consent is needed for children. ## Private by default No open or click tracking, consent recorded per purpose, and contact details that can be hidden from an assistant who only books sessions. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/crm-for-beauty-and-makeup-educators/ # CRM for beauty, makeup and skincare educators Beauty education in India runs on Instagram and WhatsApp enquiries, a consultation or a studio visit, and course fees that are often paid in parts. ## Enquiries that do not get lost - Put CoachKeep's enquiry form or booking calendar behind your Instagram bio link or on your website. Every enquiry becomes a lead with a follow-up due today. - Reply on WhatsApp in one tap, with your message ready; you press send. - Call from your own phone and save the outcome in two taps. ## Consultations and courses - Skin or styling consultations, online with a Zoom link or in person at your studio. - Academy and course fees on an instalment plan; part payments recorded as they come. - GST on invoices if you are registered. ## When another tool fits better If you mainly sell recorded courses or ₹99 weekend masterclasses with instant checkout, a course or community platform fits better. CoachKeep is for consultations, one-to-one or small academy batches, and the follow-ups and fees around them. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/) Source: https://getadeona.tech/coachkeep-vs-zoho-bigin/ # CoachKeep vs Zoho Bigin Zoho Bigin is a well-known, general small-business CRM with a free plan. CoachKeep is a CRM made for coaching and counselling practices in India. Both are good; they suit different practices. Bigin details below are from Bigin's own pricing page as read on 5 November 2026; check bigin.com/pricing for the current figures in rupees. ## At a glance CoachKeepZoho Bigin Made forCoaching and counselling practices in IndiaSmall businesses of any kind Pricing modelPer practice: ₹1,999 a month (founder offer ₹1,199, quarterly), up to 3 users, no GST chargedPer user per month; a free plan for 1 user and 500 records; paid plans Express, Premier and Bigin 360 Booking pageBooking page and calendar joined to the CRM, Zoom meetings, reminders, reschedule linksBooking and appointment scheduling (1 booking page on Free, Express and Premier) InvoicesBuilt in: GST, part payments, instalment plans, overdue remindersThrough Zoho Invoice or Zoho Books integration (Express and up); payment links (Express and up) CallsYour own mobile SIM; two-tap outcomes and automatic follow-upsBuilt-in phone and third-party telephony integrations WhatsAppOpens the chat with the message readyWhatsApp Business integration (Express and up) Email campaignsConsent-only campaigns, one-click unsubscribe, no open trackingMass emails with email insights (Express and up) PrivacyDPDP consent per purpose, each practice in its own database, contact masking, no trackingRole permissions and Zoho's security programme Online paymentsNot available todayPayment links (Express and up) IntegrationsZoomZoho apps and many third-party tools ## Choose Zoho Bigin if - You want to start at ₹0 as a single user with a small contact list. - You need online payment links or a wide range of integrations today. - You already use other Zoho apps. - Your business is not coaching, or your sales process is general B2B. ## Choose CoachKeep if - You want one price for the practice that covers you and two team members. - Your clients pay programmes in parts and you want invoices, instalments and overdue reminders without connecting another app. - You run the day from a list of who to call and who booked, made for coaching. - You work with sensitive clients (counselling, therapy) and want DPDP consent records, contact masking and no email tracking. - You want support from the founder on WhatsApp. ## Try CoachKeep ₹1,999 a month for the whole practice, with up to 3 team seats. Founding practices pay ₹1,199 a month, paid quarterly. No GST is charged, and there is no lock-in. Book a 30-minute walkthrough (https://getadeona.app/coachkeep/#walkthrough) or message +91 91744 55550 (https://wa.me/919174455550) on WhatsApp. ## More guides - Best CRM for coaches in India: what to look for (https://getadeona.app/best-crm-for-coaches-in-india/) - CRM for coaches in India (https://getadeona.app/crm-for-coaches-india/) - CRM for counsellors and therapists (https://getadeona.app/crm-for-counsellors-and-therapists/) - CRM for fitness and nutrition coaches (https://getadeona.app/crm-for-fitness-and-nutrition-coaches/) - CRM for life and career coaches (https://getadeona.app/crm-for-life-and-career-coaches/) - Booking software for coaches in India (https://getadeona.app/booking-software-for-coaches-india/) - GST invoices and instalments for coaches (https://getadeona.app/gst-invoice-software-for-coaches/) - Lead management for a coaching business (https://getadeona.app/lead-management-for-coaching-business/) - CRM for small coaching teams (https://getadeona.app/crm-for-small-coaching-teams/) - Email marketing for coaches in India (https://getadeona.app/email-marketing-for-coaches-india/) - DPDP Act 2023: a plain guide for coaches (https://getadeona.app/dpdp-act-guide-for-coaches/) - Moving from Excel or Google Sheets to a CRM (https://getadeona.app/excel-to-crm-for-coaches/) - CRM for spoken English and IELTS tutors (https://getadeona.app/crm-for-spoken-english-and-ielts-tutors/) - CRM for personality development coaches (https://getadeona.app/crm-for-personality-development-coaches/) - CRM for beauty and makeup educators (https://getadeona.app/crm-for-beauty-and-makeup-educators/) - CoachKeep vs Zoho Bigin (https://getadeona.app/coachkeep-vs-zoho-bigin/)